For same day appointment/urgent advice please click here..

All receptionists operate to the highest standards of confidentiality within the NHS and under the GDPR regulations.

• Use our online contact form - AccurX
• Phone us if you dont have internet access – 01686 668 217 Monday to Friday from 8:30am to 6:00pm
• Visit the surgery – Speak with a receptionist, Monday to Friday from 8:30am to 6:00pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Routine Appointment

As a patient of Montgomery you also have the ability to pre-book an appointment up to six weeks in advance with a range of clinicians. You have the opportunity to be seen by a GP of your choice.

The time may vary according to the individual GP’s availability throughout the year. We offer bookable in advance, timed telephone or face to face consultation appointments with a GP, Physician Associate or a Nurse.

We offer telephone or face to face consultation appointments with a GP, Physician Associate, or a Nurse.

• You can book appointments via NHS Wales App
• You can click here to submit a routine request (I have an admin query /something else) 

All receptionists operate to the highest standards of confidentiality within the NHS and under the GDPR regulations.

• Use the surgery online portal - AccurX
• Phone us – 01686 668 217 Monday to Friday from 8:30am to 6:00pm
• Visit the surgery – Speak with a receptionist, Monday to Friday from 8:30am to 6:00pm
• Use your NHS account– to book your appointment. If you havent signed up to the NHS App please register here.
• You can email W96001.enquries@wales.nhs.uk

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

To cancel your appointment:

• use your NHS Wales App
• phone the cancellation line on 01686 669 019
• by clicking Cancel Appointment Form 
• reply CANCEL to your appointment reminder text message

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery
• by text or email

Appointments by phone, by text or email can be more flexible and often means you get help sooner.

All patients are entitled to have a chaperone present when an intimate examination or procedure is due to take place. In appropriate circumstances, the chaperone may be a family member, friend or, if you prefer, a member of the practice team.

Please note we are not able to offer a practice team chaperone service from our St Davids surgery.

If you need care that cannot wait until the surgery is open, please ring 111 which is a free number.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need to treat yourself at home or go to a Primary Care Centre

Click here to access NHS 111 Online or call 111 to speak to a staff member.

If you have a severe problem such as difficulty in breathing, chest pains or heavy bleeding you should call 999.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by phone, face-to-face, or by text or email
• if you need an interpreter
• if you have any other access or communication needs

Please submit an online form request or telephone before 10.00am (if possible) to ask for a visit. This helps us to plan our day’s work.

Home visits are reserved for patients who are genuinely housebound and who do not leave the house for any reason, including those in residential and nursing homes. We will visit only if the Patient's clinical condition prevents them from travelling to the Surgery and they are deemed to have a medical condition that necessitates an urgent medical opinion. Age is not a criterion for a home visit, the criteria apply to both older and younger people.