Montgomery Medical Practice

Patients can cancel appointments they no longer need by clicking the CANCEL link included in their SMS appointment reminder.

This feature helps reduce the number of missed appointments (DNAs) and allows us to make better use of available time slots—improving access for all patients.

We are grateful to everyone already using this facility, as it’s helping to increase appointment availability across all clinicians.

You can cancel your appointment in several ways:

📱 Via the NHS Wales App
☎️ Call the cancellation line on 01686 669 019
💻 Use our online cancellation form:
https://montgomerymedicalpractice.nhs.wales/cancel-appointment-form
📲 Reply CANCEL to your appointment reminder text message

If you haven’t yet signed up to receive SMS notifications, you can register here:
https://montgomerymedicalpractice.nhs.wales/forms/45

Please note: While this SMS service is designed to improve convenience, it should not be solely relied upon. Attending or cancelling appointments remains your responsibility.

Messages are sent via a secure NHS service, but as they are delivered over public networks to personal devices, no identifiable patient information or test details will ever be included.

Please remember to keep your contact details up to date:
https://montgomerymedicalpractice.nhs.wales/update-your-contact-details